Get in touch with us using the form below. Once received, a customer service representative will assist you in picking the perfect rental car so everything is done to perfection!

Frequently Asked Questions

Have Any Questions?

CAN I TAKE MY RENTAL ON A TRACK?

ABSOLUTELY NOT. BOTH OUR INSURANCE COMPANY AND YOUR INSURANCE COMPANY WILL NOT ALLOW ANY OF OUR CARS ON ANY RACETRACKS.

RENTAL REQUIREMENTS

→ Valid Drivers License

→ Full Coverage Auto Insurance

→ Must be 21+ Years Old

→ Accepted Payment Method for Rental

→ Refundable Deposit Payment upon Pick-up

CAN I ADD ADDITIONAL DRIVERS IF I RENT THE VEHICLE?

Yes, additional drivers over the age of 21 may be registered as authorized drivers. We allow a limit of 3 drivers per car. Each driver must have proper auto insurance coverage in order be added. $50 processing fee is added for each driver.


WHAT KIND OF INSURANCE POLICY DO I NEED?

You will need a full-coverage auto insurance policy which consists of comprehensive and collision, plus liability coverage. Minimum coverage limits must be $100,000 / $300,000 / $100,000. If you are unsure of your policy coverage or don’t meet the requirements please get in touch with our sales team! Your sales advisor will be happy to assist you with any questions or roadblocks. We do not accept SR-22 insurance.

DO I HAVE TO PUT DOWN A REFUNDABLE SECURITY DEPOSIT?

Yes, a security deposit is required for all services. The amount may change depending on the vehicle and type of service selected. The security deposit is fully refundable as long as the car is returned with no damages. 


CANCELLATION POLICY

We do not offer refunds.

We offer credits if the cancellation is over 72 hours of the date of reservation.

CAN I COME IN TO CHECK OUT AND TEST DRIVE THE CARS ?

We don’t allow test drives, however, you’re more than welcome to come check out the cars.

WHAT IF I GET A TICKET?

As a renter, you are fully responsible for any parking, traffic, or other violations that you incurred during the rental period. This includes any tickets that you may have received for speeding, toll bridges, or other infractions. Please be aware that if you are found to be at fault for any violations, you will be responsible for the full cost of the ticket. We recommend that you drive safely and obey all traffic laws to avoid any penalties.

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT VISA, MASTER CARD, AMERICAN EXPRESS AND DISCOVER. WE ALSO DO ACCEPT CASHIER’S CHECKS, CASH, AND WIRE TRANSFER IN SOME CASES BUT A CREDIT CARD MUST BE ON FILE FOR THE VEHICLE DEPOSIT AND DAMAGE DEPOSIT.

HOW TO MAKE A RESERVATION

Making a reservation is simple! Just get in touch with our dedicated team.

Phone → +1 (614) 831-1377

Email → info@idrivecolumbus.com